When Dual Team Leaders Model Voice Behavior: Boundary Effects of Involvement, Mixed Messages, and Stifling Hierarchy on Team Safety, Voice Climate, and Performance

When Dual Team Leaders Model Voice Behavior: Boundary Effects of Involvement, Mixed Messages, and Stifling Hierarchy on Team Safety, Voice Climate, and Performance

Publication Summary

What leaders can do to help team members feel safe enough to create a climate of voice in a dual-leader:
The manager plays a key role in the team: voice-modeling behavior from the manager has a stronger association than the partner’s behavior. Need for leadership training to help managers demonstrate, through their own “voice” leadership behaviors, that there is an environment of psychological safety
that enables voice for the audit team. Managers’ influence is accentuated when they are more
involved and avoid mixed messaging (by not engaging in counterproductive RAQ acts).
Partner’s voice role modeling may help in absence of the manager, but otherwise has a stifling effect (less actual team voice). More manager involvement cannot compensate for this.

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Publication Author(s)​

Lena Pieper
Ann Vanstraelen
Olof Bik
Murray Barrick
Jere Francis

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