Team learning behaviors in virtual engagement teams

When teams are the prime unit of working and learning in organizations – such as is the case in accountancy firms – they face many challenges to use their potential and achieve their goals. Their business environment can be characterized by complexity and ambiguity. This requires teams to engage in team learning behaviors that allow team members to share their skills, knowledge, information, and point of view to modify team’s habits and work procedures depending on what is required.

Understanding how team learning behaviors affect virtual engagement teams is the central research question in the FAR project “Virtual Audit Teamwork: working, learning, and delivering high audit quality virtually.” The purpose of this literature review is twofold: On the
one hand, the research team aims to provide an overview of available insights on remote work and virtual teamwork in the auditing profession. On the other hand, the team strive to provide an overview of available literature on team learning behaviors in virtual teams to identify drivers and facilitate conditions of team learning in virtual teams. A systematic review of how team learning behaviors are affected by virtual teamwork is still missing, and we know little about how these insights relate to the auditing profession.